SALES POLICIES, TERMS & CONDITIONS

Totl Seal, Inc. (Company) is pleased to be able to serve your commercial and industrial sealing needs. Please read the following to learn more about our sales policies, terms, and conditions and feel free to contact us if you still have any questions.

Returns
We stand behind our products. If you are not satisfied with your purchase, we’re here to help.

Eligibility for Returns

  1. Timeframe: Returns must be initiated within 30 days of the original purchase date.
  2. Condition: The item must be undamaged and identified with TOTL Seal’s batch and cure date.

Return Process

  1. Contact Us: To initiate a return, please contact our customer service team using our “Contact Us” page or by calling (714) 547-2244 with your order number and the reason for the return.
  2. Shipping: You are responsible for the cost of return shipping unless the item is defective or incorrect.
  3. Inspection: Upon receiving your returned item, we will inspect it to ensure it meets the return eligibility criteria.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery. We will work with you to arrange a replacement, or refund, at no additional cost.

Contact Us
For any questions or concerns regarding your return, please reach out to our customer service team at using our “Contact Us” form or by calling (714) 547-2244.

Disclaimer
This policy is subject to change. We reserve the right to make the final decision on all refunds and returns.
Thank you for choosing TOTL Seal, Inc. We appreciate your business and are committed to providing you with quality products and excellent customer service.